Last updated: 6 September 2026
This policy explains what personal data we process on advenio.com.ar, for what purpose, for how long, and what rights you have over it.
Who is responsible for your data
Advenio Software SRL
CUIT (Argentine tax ID) 30-71024269-7
Salta 1199, B7600DEW Mar del Plata, Buenos Aires Province, Argentina
Office in Spain: Port Balis, local 27, 08392 Sant Andreu de Llavaneres
Email: [email protected]
Phone: +54 223 6 23-6647
For anything relating to your personal data, write to us at [email protected].
What data we collect and why
Enquiries and demo requests
When you fill in one of the forms on this site — the contact form or the Vox Maris demo form — you provide us with:
- Name
- Email address
- Phone number
- The content of your message
We use that data solely to answer your enquiry and, where applicable, to carry on the commercial conversation that follows from it.
Legal basis: your consent when submitting the form and, where the enquiry precedes a possible contract, the taking of steps at your request prior to entering into it.
This data is not stored in the website database: it is sent straight to our mailbox and stays there.
Site usage statistics
We use Google Analytics 4 to understand how the site is browsed: page views, traffic sources, device type. This data is aggregated and we do not use it to identify anyone individually.
Analytics only loads if you accept statistics cookies. If you decline or ignore the notice, the script does not run and no browsing data is collected.
Legal basis: your consent.
Site security
To protect the site from unauthorised access and automated form submissions we use:
- Wordfence, which logs IP addresses associated with login attempts and blocked requests.
- Google reCAPTCHA on the forms, which analyses browser behaviour to tell people from bots.
- Cloudflare, which acts as a network and security layer in front of the server and processes the IP address of each visit.
Legal basis: our legitimate interest in keeping the site available and protected.
Language preference and cookie consent
The site stores your language and your answer to the cookie notice so it does not have to ask again on every page. Full details of the cookies are in our Cookie Policy.
What we do NOT do
- We do not sell or pass your data to third parties for commercial purposes.
- We do not carry out profiling or automated decision-making that affects you.
- We do not send newsletters or bulk commercial communications.
- The site has no user registration and no comments open to the public.
Who else has access to your data
We work with providers that process data on our behalf and only on our instructions:
| Provider | Purpose | Where data is processed |
|---|---|---|
| Web hosting provider | Hosting the site | Outside Argentina |
| Google Workspace | Mailbox where we receive enquiries | Outside Argentina |
| Twilio SendGrid | Technical delivery of the emails the forms generate | United States |
| Google Analytics | Usage statistics, with consent only | United States |
| Google reCAPTCHA | Form protection | United States |
| Cloudflare | Content delivery and security | Global network |
We may also disclose data where a legal obligation or a request from a competent authority requires it.
International transfers
Some of those providers are outside Argentina and the European Union, mainly in the United States. Those transfers rely on the standard contractual clauses and the adequacy frameworks each provider has signed up to.
If you are in the European Union, note also that Argentina holds an adequacy decision from the European Commission, so transferring data to our head office is considered equivalent to the European level of protection.
How long we keep your data
Enquiries and the correspondence around them are kept for as long as the commercial relationship lasts — or the interest in establishing one — and are cleared out once it ends, unless a legal obligation requires keeping them longer.
Security data (IP logs) is kept for the technical periods each tool sets, in the order of weeks or a few months.
Cookies have their own expiry periods, detailed in the Cookie Policy.
Your rights
You have the right to access your data, rectify it if inaccurate, erase it, object to our processing, restrict that processing and request its portability. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out beforehand.
To exercise them, write to [email protected] stating which right you wish to exercise. We will reply within the periods set by the applicable law.
You can change your cookie decision at any time from the consent management link on the site.
If you are not satisfied
If you believe we have not handled your request properly, you may complain to the supervisory authority:
- In Argentina: the Agency for Access to Public Information (AAIP) is the supervisory body for Law 25.326 and is empowered to hear complaints and claims regarding non-compliance with personal data protection rules.
- In the European Union: the data protection authority of your country of residence.
Minors
The site is aimed at professionals and institutions in the maritime sector and is not intended for minors. We do not knowingly collect data from minors.
Changes to this policy
If we change the way we process data, we will update this page and change the date shown at the top. We recommend reviewing it from time to time.